| Issue ID | 991247 |
| Internal NHTSA # | 10522236 |
| Manufacurer | Ford Motor Company |
| Brand | FORD |
| Model | F-150 |
| Model Year | 2012 |
| File date | 25/06/13 |
| Component | ELECTRICAL SYSTEM: INSTRUMENT PANEL |
| Product type code | VEHICLE |
| Description of the problem | I obtained this vehicle november 2012 from ford motor company after winning an arbitration case i filed. Reason: the fuel gauge system in the truck it replaced, a 2010 ford, 150, 4x4, was totally inaccurate and undependable. The arbitrator agreed that it was unsafe and granted us the option either to accept a new vehicle with similar features, or a buy-back. Throughout months of processing and several visits to a local ford dealer for unsuccessful repair attempts, ford steadfastly denied any issues existed--that the entire fuel monitoring and measuring system was working as designed--despite the fact that a disinterested third party expert hired by the bbb test drove our truck and concluded it was defective. Furthermore, a google search revealed numerous similar complaints wherein some owners actually ran out of gas owing to an inaccurate fuel gauge reading. Here is a recent and typical example of the problem: a few days ago when i started my truck, "miles to empty" was 225. The fuel tank showed between one-quarter and one-half full. Approximately 10 minutes later, "miles to empty" read 90, and the gas gauge was slightly above empty. I don't really care much about the "miles to empty" feature because i've learned not to trust it; however, when the fuel gauge shows a half tank of gas remaining, then a few minutes later drops to nearly empty, i become concerned--particularly when driving in the mountains where we live, and in snow conditions, thus creating a safety issue. To this day, ford denies an issue exists. |
| Vehicle Mileage at Failure | 10000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | NORTH FORK, CA |
| VIN pattern | 1FTFX1EF8CFXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 8 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 45 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |