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2010 Ford F-150 Visibility Wiper Problems, Complaints and Defects

Issue ID	1618097
Internal NHTSA #	11279594
Manufacurer	Ford Motor Company
Brand	FORD
Model	F-150
Model Year	2010
File date	11/11/19
Component	VISIBILITY/WIPER
Product type code	VEHICLE
Description of the problem	It was snowing around 6pm on 11/11/2019 and i began to drive. As soon as i left the driveway i turned on the rear defrost. I got 1 mile down the country road and came up to a stop sign. I stopped, and just as i released the brake to begin to take off, i heard a loud "pop" sound. So the glass breakage happened when the vehicle was just beginning to roll forward. When i heard the pop, it scared me, and i hit the break and put the truck in park. I looked back to see what had caused the noise and saw that the passenger side rear window had shattered. It was still intact, but the glass was completely shattered. A friend of mine had told me that this happened to his 2011 f150 also. So on 11/12/2019 i called my insurance rep and started along the path to getting it fixed. I need it fixed quickly as my daughter's car seat sits in the rear passenger seat and i do not want to take a risk of her being cut by the broken glass. I then called safelite autoglass. I scheduled an appt for 11/18/2019 (earliest they can get me in). I went to safelite on 11/12/2019 to get the window crash wrapped. The manager told me that he could not do the crash wrap as there is nothing for the wrap to hold to. He also told me the tint is doing a better job holding the window together than his wrap could. He manager told me that it was odd that it broke and that he did not believe it should have shattered like it did. The manager also looked over the inside and outside of the window and noted he saw no signs of damage. He recommended that i call a ford dealership and see if there is a recall. I called the local ford dealer and they told me there was no service bulletin for the window and there was nothing further they could do. The dealership then gave me the number for ford customer service. They also said, there was nothing they could do as ford has not issued a recall for this.
Vehicle Mileage at Failure	145300
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	HOAGLAND, IN
VIN pattern	1FTFW1EV9AFXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	0
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

1HGCV3690KA511439 KMHWH81HADU593816 SB1Z53BEX0E100780 1G1F91R73H0138321 VF7CHRFNF39805833 MM7UR4DD7JW782697 WBAJD1C5XJG474842 VF7RD5FV8DL517173 WDF63960313850277 1GYEE437280188257 RLMHF4HX1CV001970 KM8R5DHE3NU358981

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2010 Ford F-150 Visibility Wiper Problems, Complaints and Defects, Recalls and Failures

2010 Ford F-150 Visibility Wiper Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?