| Issue ID | 968097 |
| Internal NHTSA # | 10501582 |
| Manufacurer | Ford Motor Company |
| Brand | FORD |
| Model | F-150 |
| Model Year | 2010 |
| File date | 01/02/12 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | 2010 ford f-150. Consumer writes in regards to transmission problems and gross neglect of customer service at dealerships. *smd the consumer stated the vehicle has been in the repair shop on four separate occasions, for transmission and four-wheel drive issues, which has yet to be remedied. The dealer acknowledged there was a problem, but they didn't know how to fix it. The consumer stated while driving between 25-30 mph in heavy traffic, the vehicle made a terrible sound and when he put the vehicle in 4-wheel drive it made no difference. The consumer was informed the vehicle needed a road force balance. The road force seemed to help slightly, but only for a brief time. When he returned to the dealer, he was then told the drive line needed to be aligned. After having that done, the vehicle continued to operate in the same manner. |
| Vehicle Mileage at Failure | |
| Number of Occurences | 4 |
| Source of the issue | CONSUMER LETTER |
| City and State | CASTLE ROCK, WA |
| VIN pattern | 1FTEW1E82AFXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 01/02/12 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 8 |
| Drive train type | 4WD |
| Transmission type | |
| Vehicle speed | 30 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | COLUMBIA FORD |
| Dealer's telephone number | |
| Dealer's city | LONGVIEW |
| Dealer's state code | WI |
| Dealer's ZIP code |