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2010 Ford F-150 Electrical System Problems, Complaints and Defects

Issue ID	1718367
Internal NHTSA #	11388672
Manufacurer	Ford Motor Company
Brand	FORD
Model	F-150
Model Year	2010
File date	16/01/21
Component	ELECTRICAL SYSTEM
Product type code	VEHICLE
Description of the problem	I was traveling with my wife and 3 children in my 2010 ford f150 platinum. It had snowed the night before so i had cleaned the windows and turned on the defroster, including the rear defroster. I was running the truck for about 15 min when the rear window started to smoke and a small fire, burning occurred before the glass in the rubber seal (outside). I threw water on it while my wife and kids (11, 9, and 3) evacuated the truck. I was able to contain it, but the window cracked during the burn/fire due to the heat. My wife was taking my daughter out of her car seat as this happened. We turned the truck off and contacted the local ford dealer who said the service department was closed until monday but to bring it in as there was a recall and they were aware of similar issues. I took the truck in today monday january 18th and the service department said there was no recall or anything they could do. Not one did anyone ask for the welfare of my family nor did they pretend to care about the situation of one of their parts/vehicles causing a fire and potentially injuring or worse causing death to one of there customers. I was informed to contact customer service who gave me the same response. That my vin had no recall listed and that would not cover any repairs. I did some research and read on numerous ford forums about this issue with 2009-2012 ford trucks. All with the same exact burn/fire location and exact rear window (far right) cracking. This is concerning that ford is clearly aware of this issue but takes no responsibility to attempt to correct and look out for the welfare of its customers. I would understand a mechanical issue and a part breaking down but i should not fear that my vehicle will catch on fire and cause harm to my family. Thankfully nothing worse happened to my family and i but it should not take the worst case scenario for ford to assist with this.
Vehicle Mileage at Failure	200000
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	CHICAGO, IL
VIN pattern	1FTFW1EV0AFXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	Y
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	0
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

LJSKA3BG6ED860044 MNBBMFF20DW165418 JYACE17W0AA003874 WBAKV220900H13238 WDB9071552N025527 JM1FB3316E0804367 1FDUF5HT9FEC43339 JF2SKARC5LH529523 MALFB81ALPM382178 3GCUKREC4HG125156 WBA62AV090FP09054 1F65F5DY780000000

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2010 Ford F-150 Electrical System Problems, Complaints and Defects, Recalls and Failures

2010 Ford F-150 Electrical System Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?