| Issue ID | 1145828 |
| Internal NHTSA # | 10670359 |
| Manufacurer | Ford Motor Company |
| Brand | FORD |
| Model | F-150 |
| Model Year | 2010 |
| File date | 29/12/14 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | On the morning of 12/29/14, he had a heavy frost so i used my rear window defrost on my drive to work. Drive was approx. 10 minutes. When i got out of the truck at work, all glass was ok. When i got back in truck to leave work, i looked in rear view mirror, i saw that the passenger side of the three piece rear window was shattered. The glass stayed in the frame and did not fall out. I had to spend over an hour on the phone with my insurance company just to file a claim, and it took the glass company two tries to install the new rear window and rewire it to make it work again. Ford knows there is a problem because they have changed the design on the window along with the wiring to the window. Why will ford not step up and at least admit there is a problem with the rear defrost and offer to fix it. |
| Vehicle Mileage at Failure | 50724 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | TIFFIN, OH |
| VIN pattern | 1FTFX1EV6AFXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |