| Issue ID | 919253 |
| Internal NHTSA # | 10457726 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | FORD |
| Model | F-150 |
| Model Year | 2009 |
| File date | 14/12/10 |
| Component | ENGINE AND ENGINE COOLING |
| Product type code | VEHICLE |
| Description of the problem | The check engine light started going on and off periodically. After three visits to the dealer they determined that there are no mechanical problems. They researched and determined there is a computer program problem with the main computer that causes the light to go on. They told me that i would have to pay to get an update to the computer program that would correct this problem. It cost me three visits and a $85 bill to find out the problem is with their computer program. They know there is a problem with their program and they want the vehicle owner to pay over $200 to fix it. How do they figure that is the owner's fault? |
| Vehicle Mileage at Failure | 58000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | SPRING HILL, FL |
| VIN pattern | 1FTPW12V59FXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 8 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |