| Issue ID | 708017 |
| Internal NHTSA # | 10254859 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | FORD |
| Model | F-150 |
| Model Year | 2004 |
| File date | 22/12/08 |
| Component | VISIBILITY |
| Product type code | VEHICLE |
| Description of the problem | I own a 2004 ford f-150 super crew lariat: driver side window broke while at lunch, very loud noise and then window would not roll back up. Had window regulator replaced (under extended warranty) in july of 2008... Thought it was only an isolated incident. 6 months later, the same thing happened to the rear passenger window. Repaired for another 100 dollars under warranty. This time window broke while the truck was parked in the driveway. I fear the other 2 windows will break now. I am surprised the glass has not shattered and have been fortunate that i was not on the freeway during either incident. It makes a very loud sound when it breaks. Service guy at ford suggested i call ford customer satisfaction. Spoke with rep and she has absolutely no record of this happening to anyone else yet the discussion boards on the web are full of 2004 ford truck owners with the same issue. I have owned fords for the last 25 years and have been happy with the quality. But something is obviously wrong with the design or the materials on the window mechanism. It's a $45,000 truck, 84,000 miles and i take perfect care of it. Ford advertisements say it's built ford tough and i believe them but the windows should not break this easily and only after 4 years. |
| Vehicle Mileage at Failure | 83000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | SEABROOK, TX |
| VIN pattern | 1FTPW12534KXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |