| Issue ID | 898186 |
| Internal NHTSA # | 10441829 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | FORD |
| Model | F-150 |
| Model Year | 2004 |
| File date | 01/12/11 |
| Component | VISIBILITY:SUN ROOF ASSEMBLY |
| Product type code | VEHICLE |
| Description of the problem | Letter from congressman gibbs on behalf of constituent re a 2011 voluntary safety recall notice from webasto to north america, inc for vehicle sunroof glass panels *tgw the consumer stated when he purchased the vehicle, the sunroof did not open. The consumer then received a recall notice in the mail, regarding problems with the sunroof. When the consumer contacted the manufacturer, he was informed the sunroof would be replaced free of charge even if it didn't open. The parts were shipped to an authorized company to perform the repairs. However, when the consumer called to make an appointment, he was told he would have to pay to have the sunroof opened. When the consumer called the manufacturer again, they stated he would have to pay to get the sunroof opened, and they would pay for the parts to be installed. *jb |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | FORWARDED FROM A CONGRESSIONAL OFFICE |
| City and State | MOUNT VERNON, OH |
| VIN pattern | 1FTRW12W54KXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 8 |
| Drive train type | RWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |