| Issue ID | 784778 |
| Internal NHTSA # | 10326081 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | FORD |
| Model | F-150 |
| Model Year | 2004 |
| File date | 15/04/10 |
| Component | VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| Product type code | VEHICLE |
| Description of the problem | I pushed the button to lower my drivers side window on my 2004 ford f150 supercrew xlt yesterday and after hearing a loud "pop" my door glass quickly feel down inside the door. The window regulator motor still worked, but it just made a grinding noise and wouldn't move the glass. The sudden failure of the window startled me and i ran off the roadway and almost crashed my truck. I took the door apart and inspected the regulator and the entire cable mechanism had separated in 3 places. The connection to the motor along with two other connections. The only fix is window regulator replacement. I ordered a replacement regulator from a local auto parts store. When i compared the new one to the original i observed a major difference. The new one had copious amounts of lubricant on the guides, cables and pulleys. The original regulator mechanism was completely dry with no evidence of any type of lubrication. Was the lack of lubrication a factor in the failure? I am not sure. But, i did find evidence of metal on metal. I plan on repairing the problem myself with an aftermarket oem part. This is due to the numerous repeated failures of ford window regulators that have been documented online. This is a serious safety issue! When i bought this truck new the sliding back glass did not work before i drove it off the dealership lot. The dealer replaced the motor, switch, cable mechanism and eventually replaced the entire rear window before the problem was resolved. After conducting research online i have found hundreds of complaints of ford f150 truck owners who have experienced power window regulator failures. |
| Vehicle Mileage at Failure | 74240 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | LENOIR, NC |
| VIN pattern | 1FTPW14534KXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 8 |
| Drive train type | 4WD |
| Transmission type | |
| Vehicle speed | 45 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |