| Issue ID | 736129 |
| Internal NHTSA # | 10281434 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | FORD |
| Model | F-150 |
| Model Year | 2004 |
| File date | 08/08/09 |
| Component | VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| Product type code | VEHICLE |
| Description of the problem | As many others, i too have a 2004 ford f-150 with defective power windows. The regulator in the driver side door has broken twice and the regulator in the rear passenger door has broken once. Ford charges $400 to repair it. The service man told me that the defective piece is a plastic wheel with a cable. The part alone cost $190. 2004 was the year the ford redesigned the f-150. They obviously engineered a cheaply made electric window regulator and are aware of it but have not recalled the part. Ford should be made to uphold its commitment to providing quality products. In five years, i have only lowered the rear window maybe five times. So the problem is not overuse. It's simply poor craftsmanship and terrible customer service. |
| Vehicle Mileage at Failure | 70000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | ANDERSON, SC |
| VIN pattern | 1FTRW12W14KXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 40 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |