| Issue ID | 734570 |
| Internal NHTSA # | 10280115 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | FORD |
| Model | F-150 |
| Model Year | 2004 |
| File date | 18/07/09 |
| Component | VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| Product type code | VEHICLE |
| Description of the problem | Tl*the contact owns a 2004 ford f-150 super crew. While backing out of the driveway at an unknown speed, the rear passenger side window fell into the door. The contact called the dealer to see if there was a recall regarding the regulator, but there was not. The vehicle was repaired by an independent mechanic. A few months later, the front passenger side window fell into the door as well while the vehicle was parked. Through online research, the contact discovered numerous complaints for the window for her year, make, and model vehicle. The contact called the manufacturer again to see why there was no recall for the regulator. The manufacturer stated that they would have the vehicle inspected by the dealer to check if it qualifies for after warranty financial assistance. The dealer provided the contact with a quote for the repair cost. She feels that this is a safety issue because there was no warning when the windows fell. The current mileage was 31,000 and failure mileage was 29,000. Updated 9/17/09 * cn updated 09/21/09*jb |
| Vehicle Mileage at Failure | 29000 |
| Number of Occurences | 2 |
| Source of the issue | HOTLINE VOQ |
| City and State | SILVER SPRING, MD |
| VIN pattern | 1FTPW14584KXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 01/07/04 |
| Was original owner? | Y |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 8 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | LINDSAY FORD KIA |
| Dealer's telephone number | |
| Dealer's city | WHEATON |
| Dealer's state code | MD |
| Dealer's ZIP code | 20902 |