| Issue ID | 691096 |
| Internal NHTSA # | 10240683 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | FORD |
| Model | F-150 |
| Model Year | 2004 |
| File date | 02/09/08 |
| Component | VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| Product type code | VEHICLE |
| Description of the problem | I was driving to the airport this morning to pick up a work colleague for an important meeting. As i was driving i heard a loud pop that sounded like something hitting the door. I swerved and nearly hit the car next to me. Startled, i pulled over at the next exit to see if maybe someone had thrown something at my truck. There wasn't a scratch or dent anywhere. I got back in started down the road when the window suddenly dropped out of sight so i pulled over again and the found that it would not go back up. There was seemingly nothing to do at that point but take my suit jacket off and hope to not sweat through my shirt before out meeting. I picked up my colleague, late, then were late every subsequent meeting the rest of the day. As soon as i could, i took went to my local dealership who already seems to know what's wrong before i can finish telling him what's wrong. He tells me it's going to probably be in the range of $375 to fix. After renting a car to get back to my office, i checked online to see if this might be a common occurrence only to find hundreds of complaints about multiple windows on the same vehicles needing to be replaced. So, after nearly wrecking my truck, running late, appearing disheveled at my own customer meetings, and driving around in 100 degree weather in a suit and tie, all because of a problems that my (previous) favorite automaker is fully aware of, i'm so mad and frustrated that i can hardly see straight! On top of that, it sounds like can probably look forward to the same thing happening 3 more times (at least). The only thing i can think to do is to send complaints wherever i can find and keep copies of those complaints so that when the next window "pops" and startles me into oncoming traffic, i'll at least have proof i did make everyone aware of my own personal experience. This is such a potential danger and expensive inconvenience to the customer that i request a recall from ford to replace all window motor/gears before. |
| Vehicle Mileage at Failure | 79000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | AUSTIN, TX |
| VIN pattern | 1FTPW14564KXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 30 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |