| Issue ID | 834699 |
| Internal NHTSA # | 10372282 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | FORD |
| Model | F-150 |
| Model Year | 2004 |
| File date | 23/12/10 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | In approximately november 2009, as we were driving our 2004 ford f150 super crew pickup truck down the highway the window in the passenger door fell into the door with a significant crash. When we attempted to roll the power window back up it would not roll back up. When we returned home we had to wrap plastic wrap around the door because it was the only vehicle that we had at the time. I work 40 miles away from home and had to drive it with the window down to and from work in winter for several days before ford could get it into the dealership to be worked on. The ford dealership charged us over $400 dollars to fix this issue. Later i found that this issue is caused by faulty equipment installed at the factory. Here it is, winter time, and it has happened again. Today as my husband was driving to the grocery store the driver window crashed down into the door. He didn't try to open it or anything, it just came loose on its own. This time he believes that the window has broken inside the door. I could not imagine what kind of harm this may have caused him or other drivers if it had shattered before the window made it completely into the door. This is the 2nd window on this truck. There are 4 doors all together. We are worried about what may happen when the next window assembly fails. *ln |
| Vehicle Mileage at Failure | 68475 |
| Number of Occurences | 2 |
| Source of the issue | NHTSA WEB SITE |
| City and State | ST AUGUSTINE, FL |
| VIN pattern | 1FTPW14504KXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 8 |
| Drive train type | 4WD |
| Transmission type | |
| Vehicle speed | 40 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |