| Issue ID | 686284 |
| Internal NHTSA # | 10236757 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | FORD |
| Model | F-150 |
| Model Year | 2004 |
| File date | 31/07/08 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | I own a 2004 f150 supercrew. I purchased the vehicle with 24000 on it, and i also purchased an extended warranty that was suppose to cover the vehicle bumper to bumper. Or, so i was told when i purchased the coverage. In addition to having the rear window repaired twice the side windows also seem to be defective. My first window fell when i only had 37000 on the vehicle. So much for an extended warranty. I still had to pay $100. 00 to cover the deductible. I now have 43000 on my truck and window #2 has broken. I was sitting in a parking lot when we heard a loud bang. I pushed the button to roll down the passenger window and that was it. Window number 2 had broken. It's was 115 degrees, and i had a 40 mile trip home. Not only could my tools and the medical equipment i carry be stolen but, its possible the truck could be stolen as well. I am now not comfortable taking my truck any where. Its very disturbing to pay for a new vehicle and have things like this happen. I have built race cars and trucks, and i have never seen door window regulators fail like this. The window has maybe been used 20 times. I rarely have anyone sitting in the passenger seat. This indicates to me that ford installed defective window regulators in the newer style f150 trucks. After looking on the internet, i see i am not alone. This problem has happened to many others. It seems to me that this qualifies as a recall or bulletin at the least. You can imagine my anger when i found out that i had to pay for the repair. Not only should this not happen in a new vehicle, now i am not sure i should even take the chance to drive it anywhere for fear it could be stolen. Please know that if anything is stolen out of my truck or the vehicle it self is stolen, because the window has broken, i will alert my insurance carrier of the window situation. I would appreciate an explanation why this is not considered a recall. |
| Vehicle Mileage at Failure | 43500 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | CHANDLER, AZ |
| VIN pattern | 1FTPW12524KXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |