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2004 Ford F-150 Trailer Hitches Problems, Complaints and Defects

Issue ID	575741
Internal NHTSA #	10147783
Manufacurer	FORD MOTOR COMPANY
Brand	FORD
Model	F-150
Model Year	2004
File date	05/08/05
Component	TRAILER HITCHES
Product type code	VEHICLE
Description of the problem	I own a 2004 ford f-150 supercrew (new body style). It came equipped w/factory install trailer tow package. I have since purchased a rockwood travel trailer, which i towed many miles last summer. I kept checking and rechecking my weight distribution/sway control setup because, while towing, the trailer seemed to sway more than it should, especially when being passed by tractor trailers. I worked w/reese customer service by trying their different suggestions, to no avail. I happen to also work for a ford dealer so i took the opportunity during a lunch break to raise my truck up on a lift to be sure that all the mounting bolts were there and that they were tight. What i found startled me. The 2" receiver tube on the hitch had split about 1 1/2" in the lower right corner, towards the front of the truck. It was about 1/8" at it's widest point. I had my trailer's tongue weighed at a certified public scale. It weighed 893 lbs. The hitch is rated for a 9,900 lb. Trailer w/990 lbs. Tongue weight-weight distributing actual weight of the trailer is approximately 7,700 lbs.,fully loaded. Our district ford engineer authorized additional reinforcing of the new hitch after we had replaced. He acknowledged that there had been similar occurrences that he had witnessed,even though when i called the ford engineers in michigan,they claimed to have no knowledge of them. Incidentally,the ford engineers also told me that they believed that the problem was most likely a faulty hitch,and that they did not believe that excessive tongue was the problem. Because the hitch was already in the truck,and this hitch is an integral part of the rear bumper/frame,the reinforcing was done w/the hitch in place. Only the bottom and the sides were accessible and after only a few more trips,the top of the receiver tube was opening because apparently the reinforcements worked. Right now, my service manager is working to have the ford hitch replaced w/an aftermarket one, to see if it stands up any better. *nm
Vehicle Mileage at Failure	8354
Number of Occurences	2
Source of the issue	NHTSA WEB SITE
City and State	NORTH BROOKFIELD, MA
VIN pattern	XXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	14/08/04
Was original owner?	Y
Anti-lock brakes	Y
Cruise control	Y
Number of cylinders	8
Drive train type	4WD
Transmission type	AUTO
Vehicle speed
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name	LAMOUREUX FORD
Dealer's telephone number	508-885-1000
Dealer's city	EAST BROOKFIELD
Dealer's state code	MA
Dealer's ZIP code	01515

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

KNADM5124C6713033 1C6SRFKP9TN345988 1L1FM81W84Y601189 WAUWGAFC0FN003336 5UXKR6C54E0C03295 5J6RW1H25LA010064 MF3PB8122SJ148425 JTEHH20V210120740 KMHCF31VP2U202919 1FMDU73E52ZB22840 WVWZZZ1KZCM637315 ZCFCA35B80D684125

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2004 Ford F-150 Trailer Hitches Problems, Complaints and Defects, Recalls and Failures

2004 Ford F-150 Trailer Hitches Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?