| Issue ID | 481719 |
| Internal NHTSA # | 10068355 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | FORD |
| Model | F-150 |
| Model Year | 2004 |
| File date | 01/05/04 |
| Component | TIRES:SIDEWALL |
| Product type code | VEHICLE |
| Description of the problem | The following letter was sent to ford motor company: may 1, 2004 ford motor company customer relations center p. O. Box 6248 dearborn, mi 48126 good afternoon. The purpose of this letter is to alert you of a possible problem with hankook tires. I purchased and took delivery of a 2004 f-150 vin#[xxx] on february 20, 2004. This vehicle came equipped with hankook tires. Yesterday, april, 31st 2004 while driving the right rear tire split from the rim to the tread after 5,000 miles of highway driving. I am not an expert but i see no sidewall damage that could have caused this failure. I suspect this is simply a badly defective tire. I have started the process of getting a new tire under the limited warranty offered by hankook. I have contacted hankooks corporate headquarters in rancho cucamonga, california. I have alerted my local ford dealer, heritage ford in loveland, colorado but hanook has given me a ford hotline number which i was advised to pass on to the dealer as a first step. I will do that first thing on monday may3rd. If ford would like to inspect the tire please let me know promptly. I suspect i will be sent to a local hankook tire dealer for adjustment and they most likely will keep the damaged tire. Regards, no injury or vehicle damage occured. The manufacturer has refused to replace the tire saying that failure involved a road hazard. I don't believe that to be the case. I have the tire and would be happy to turn it over to you for examination. [xxx]. *ak *js information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6) |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | LOVELAND, CO |
| VIN pattern | 1FTRX14W64NXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 8 |
| Drive train type | 4WD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | HERITAGE FORD |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |