| Issue ID | 927930 |
| Internal NHTSA # | 10464267 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | FORD |
| Model | F-150 |
| Model Year | 2004 |
| File date | 24/03/11 |
| Component | STRUCTURE:BODY |
| Product type code | VEHICLE |
| Description of the problem | On 25 march 2011, i encountered a loud pop in the door on the driver-side of my 2004 ford f-150 regular cab truck, and the window disappeared into the door frame. I removed the door panel and discovered that the cable mechanism within the window regulator had failed. Without further delay i turned the truck into my ford dealer to have the window regulator repaired, and received a repair bill of $301. 86 (the regulator alone cost $159. 36); the ford advisor stated that they had the part in stock since the window regulator failure was a common occurrence. I did not inspect the regulator to determine why the cable mechanism had failed. After this incident i visited www. Nhtsa. Gov to determine the extent of the problem, and learned that more than 240 other 2004 ford truck owners had experienced the exact same problem in one door or the other in their trucks. As might be expected when inferior parts are installed in a vehicle, such as the window regulators in the 2004 ford trucks, the passenger-side window regulator also failed. In the second instance i determined that a small, cheap piece of molded plastic on the window regulator had failed because of the immense pressure applied to it when the window was being raised. Details of that failure are listed elsewhere on this website. |
| Vehicle Mileage at Failure | 51320 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | CYPRESS, TX |
| VIN pattern | 1FTRF14564NXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 8 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 20 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |