| Issue ID | 598066 |
| Internal NHTSA # | 10164976 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | FORD |
| Model | F-150 |
| Model Year | 2004 |
| File date | 14/05/05 |
| Component | POWER TRAIN:DRIVELINE |
| Product type code | VEHICLE |
| Description of the problem | This truck has a serious problem in the drive train and the dealer is now refusing to even attempt to repair the problem any longer, claiming that it is a "characteristic of the truck." the problem can be described as a violent lurching of the whole truck accompanied by a loud, metallic "clunk" sound in the drive train. This occurs frequently during normal driving conditions but especially when accelerating up a hill, out of a turn, or up out of a dip in the road. The problem has existed in the truck since i purchased it new in may 2005. I've had the dealer attempt to repair the problem at 3,000, 6,000, 12,000, 18,000, and at 22,000. They've attempted various repairs, but nothing has corrected the problem. At one point they told me that the wrong size driveshaft was installed at the factory. They replaced it with a shorter one, but this did nothing to correct the problem. At first i thought i was just facing a problem that was difficult to solve, but after doing some research on the internet, i know now that this is absolutely a known problem and the manufacturer has instructed all dealerships to not even attempt repair. (the service manager actually showed me this in writing.) *nm |
| Vehicle Mileage at Failure | 100 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | LANSDALE, PA |
| VIN pattern | 1FTPW145X4KXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 14/05/05 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | N |
| Number of cylinders | 8 |
| Drive train type | 4WD |
| Transmission type | AUTO |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | KEYSER MILLER FORD |
| Dealer's telephone number | 610-489-9366 |
| Dealer's city | COLLEGEVILLE |
| Dealer's state code | PA |
| Dealer's ZIP code | 19426 |