| Description of the problem | I have two main problems with my ford f150, my vehicle has a vibration which is at its worse between 40 to 60, which is getting worse, constant at around 50mph, and to a lesser extent throughout the 0 to 40 mph and a strong vibration is sometimes felt on deceleration, just before stopping, i also hear a loud booming which coincides with the vibration speeds and i think that this vibration is setting up a resonance or reverberation in the vehicle and with the windows in open positions, on the second day i noticed scratches and indentations on roof, approx 5 of them running on a diagonal, called and left message with salesman, no response, thursday 9/23/04 had sales manager and body shop manager look at dents, truck was taken back and buffed out, scratches and dents still visible. Appointment was made for a specialist to try to massage dents out, but in case results werent satisfactory, then body filler could be applied and painted, told them repeatedly i dont want body filler on my new truck. I also made a complaint about a vibration between 40 to 60 mph, and that i believed that this was setting up a resonance or reverberation and causing booming sound in truck, service manager took ride in vehicle and said it was wind buffeting, said he would check with ford engineers and send me a transcript of findings, never did. Sat 9/25 i called fords complaint number that is listed in the manual, explained that the truck was delivered damaged and requested a replacement truck, also explained that i felt pressured to accept body filler and vibrations in my new truck, was told that a transcript of the conversation would be sent to the complaint manager, he would receive the transcript on monday, 10am thursday 9/30/04, i expected a call regarding this transcript, after receiving none, i called the complaint manager and i was asked if it was alright for them to call me back, i said that would be fine, 5:30pm sat 10/02/04, have not recieved a call back, despite request made.*ak |