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2004 Ford F-150 Engine And Engine Cooling Problems, Complaints and Defects

Issue ID	818616
Internal NHTSA #	10357323
Manufacurer	FORD MOTOR COMPANY
Brand	FORD
Model	F-150
Model Year	2004
File date	20/08/10
Component	ENGINE AND ENGINE COOLING
Product type code	VEHICLE
Description of the problem	i took my 2004 f-150 to kerry ford located in the city of springdale because of a window problem i had. The service desk asked me if i was aware of the problems with the spark plugs for my year truck. I told him no, i wasn't. The ford employee stated that since my mileage was at 89,000, he strongly suggested that i have my spark plugs changed before i get any closer to 100,000 miles. The employee stated that the spark plugs are getting stuck in the engine or breaking off while being replaced. I was told for a tune up, it would be roughly $300. 00 plus an extra $89. 00 for each spark plug that breaks. The employee stated that the spark plug was poorly designed and didn't have enough threads. The employee stated that ford has accepted no responsibility for the issue. The employee instructed me to goggle, ford f 150 spark plug to verify that he was telling the truth. I asked that you do the same! People have spent any where from $300. 00-$4500. 00 for fords poor design. Ford has even designed a special tool to try an assist in getting out the spark plugs without breaking them. Some drivers have had their spark plug literally pop out of the engine while driving. I did take my truck in for service after reviewing all the material on the internet. I now have the distinction of the worst horror story at kerry ford. I was told prior to having my truck worked on, that their tech has had decent luck getting the spark plugs out. Kerry ford had broken maybe two spark plugs at the most. I dropped my truck off the night before service so they could soak the plugs in lubricant. After there days of service, ford called me and stated that 6 out of the 8 spark plugs broke off. Ford had to drill out the broken plugs to remove them. Kerry ford did show me some compassion and lowered the extra fee from $89. 00 to $39. 00 since so many of my spark plugs broke off.
Vehicle Mileage at Failure	89800
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	CINCINNATI, OH
VIN pattern	1FTPW12524KXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	0
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

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2004 Ford F-150 Engine And Engine Cooling Problems, Complaints and Defects, Recalls and Failures

2004 Ford F-150 Engine And Engine Cooling Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?