| Issue ID | 675369 |
| Internal NHTSA # | 10227946 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | FORD |
| Model | F-150 |
| Model Year | 2004 |
| File date | 27/04/08 |
| Component | ENGINE AND ENGINE COOLING |
| Product type code | VEHICLE |
| Description of the problem | We took our vehicle in for service immediately after we experience the engine missing. The service center diagnosed the problem would be corrected by replacing the ignition coil, plugs and wire boots. This seemingly simple service job has literally turned into a nightmare. After almost 4 weeks our vehicle is still in the shop. In the process of changing the plugs, 2 plugs broke. The dealership needed a "special" tool to remove the broken plugs and had to order it. When they got the tool, the still couldn't remove the plugs and said they would drill them out. And then - the biggest blunder of all happened - while they were drilling some pieces of porcelain fell into the engine and scarred the cylinder(s)which could potentially cause the entire engine to fail. Now we're being told because of this we need to replace the engine!! Each time they called it was about something else going wrong and more money!! We're loyal ford customers! These adtl repairs should not be at our cost! |
| Vehicle Mileage at Failure | 100000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | WORTHINGTON, IA |
| VIN pattern | 1FTPW14584KXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 8 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | VICTORY FORD |
| Dealer's telephone number | 563-875-2409 |
| Dealer's city | DYERSVILLE |
| Dealer's state code | IA |
| Dealer's ZIP code | 52040 |