| Issue ID | 1685866 |
| Internal NHTSA # | 11351861 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | FIAT |
| Model | 500X |
| Model Year | 2016 |
| File date | 14/08/20 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | This car is a lemon and the dealership is fully aware. Since the beginning, the car will randomly say drive mode unavailable, even while in operation. It goes into neutral without shifting and always has. The transmission messes up if i switch into sport from auto on the highway and it always has. The steering wheel fell apart on my way home from work and i had to call the dealership, it has started falling apart again. The dashboard started coming apart and that had to be repaired. The trunk locks when it feels like it, and always has. I will close it and it will immediately unlock. This prevents me from locking the car and i don't know if it'll fly open if i try to drive it. I have to wait for it to lock. This can literally take hours! 2 weeks ago, my car actually started by itself at 10:30 pm. I heard a car alarm and assumed it was a neighbor's car. It was mine. My keys were downstairs in my purse. I was upstairs binging law and order svu. I couldn't get the car to shut off. It was raining and dark and i live alone and i don't know my neighbors. Luckily someone came to help me anyway. The alarm and radio we're both blaring nonstop. The fuse for the fuel had to be pulled, to shut it off. This happened for two days in a row. Now it won't start. The battery is fine, the radio and lights and dash lights come on. Every possible mechanical failure code is showing up, abs system, keyless entry, power steering, remote start, airbags, check engine etc are all showing as defective. This car is a lemon. Pomoco jeep chrysler in nn, va, knows it's a piece of crap. Instead of labeling at what it is, they expect me to bring it in constantly and constantly be without transportation. If i didn't need a car, i would not have purchased one. I would like a certified mechanic, independent of chrysler and it's dealerships, to fully examine and diagnose the issues with my car. |
| Vehicle Mileage at Failure | 78000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | NEWPORT NEWS, VA |
| VIN pattern | ZFBCFYBT5GPXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |