| Issue ID | 1686462 |
| Internal NHTSA # | 11352267 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | FIAT |
| Model | 500X |
| Model Year | 2016 |
| File date | 10/08/20 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | Received (2) recall notices so far on my 2016 500x easy awd, 1) for powertrain - car shifts to neutral unexpectedly (which mine was doing at the time) and 2nd for engine cooling fan module (v54 - service engine light appears and drive mode unavailable) this i was not having an issue with at that time. Both times, the dealer said my car was not part of recall. 1st resolved due to high oil consumption, so have to add a qrt of oil every 2 wks. Updated recall was sent out on oct 2019 for engine cooling fan, which my make and model is now included. I never recvd this notice because dealer removed me from the dealerconnect claim global recall systems (grs) and vehicle information system (vip) when i called 1st time as not applicable. My cars service engine light came on aug 10, 2020 and drive mode unavailable alert, throwing code p0481, intense heat was coming from engine though temp gauge at normal levels. I just happened to find the recall online while trying to find what code meant. Called the fiat chrysler automobile (fca) recall assistance center this time instead of dealer and they looked up my vin and found it is one that is affected and scheduled the appt for me with my local dealership. My concern is that the dealer instruction on the recall specifically shows which fan modules have been affected (bu /fb modules only) & what to look for yet the dealer never bothered the first time, just denied me over the phone. Who knows what kind of damage it |
| Vehicle Mileage at Failure | 38000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | ALBUQUERQUE, NM |
| VIN pattern | ZDBCFYBT5GPXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |