| Issue ID | 1292251 |
| Internal NHTSA # | 10875706 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | FIAT |
| Model | 500E |
| Model Year | 2014 |
| File date | 27/05/16 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | It's a pure electric car. The plug on the 110v charger often heats up. It burned/blackened two of the outlets where i normally charge the car in two different homes. It got to the point where one of the prongs of the charger plug was falling out. I felt there was a safety hazard of either the prong getting stuck in the outlet or a possible fire. The dealer is far away so i hesitated in bringing it in. But i began to be worried as i smelled the burning plastic in the morning when i came to unplug the car. When i finally brought the car in, the service manager originally told me it was my fault and to go home with the broken charger as i was required to have a 30amp, 110v outlet. In reality there are no 110v 30amp outlets and the charger is rated at 12amps and the manual says 15 amp outlet (which is the standard outlet). After i insisted, they finally decided to change the charger but told me they wouldn't do it again. On the invoice they stated the charger was defective. I have included a copy of text messages between myself and the service manager as well as invoice for the repair where they state the charger was defective. |
| Vehicle Mileage at Failure | 20722 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | SANTA BARBARA, CA |
| VIN pattern | 3C3CFFGE3FTXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |