| Issue ID | 1168110 |
| Internal NHTSA # | 10695434 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | FIAT |
| Model | 500E |
| Model Year | 2013 |
| File date | 15/10/14 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2013 fiat 500e. The contact received notification of nhtsa campaign number: 14v235000 (electrical system). The contact attempted to schedule a recall repair several times and the dealer indicated that the contact had to take the vehicle to california to have the repair performed because it was an electric vehicle. The contact experienced a failure with the vent controls and the dealer repaired the vehicle; however, the contact had to make several attempts to get the vehicle repaired by the dealer. The manufacturer and the dealer did not mention this to the contact when the vehicle was purchased. Due to the fact that the contact relocated to another state, the authorized dealer would not repair the vehicle. The manufacturer was unable to schedule a recall appointment within a reasonable timeframe. The approximate failure mileage was 5,000. |
| Vehicle Mileage at Failure | 5000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | CAMBRIDGE, MA |
| VIN pattern | 3C3CFFGE7DTXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |