| Issue ID | 1191274 |
| Internal NHTSA # | 10725059 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | FIAT |
| Model | 500 |
| Model Year | 2015 |
| File date | 18/02/15 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | Bluetooth display safety issue. A month after purchasing a new 2015 fiat 500 abarth, the display for bluetooth / blue&me stopped working on the central cluster display. (i. E. No info display when a call comes in, no access to phonebook). Took the car to the dealer who reset it. Worked for about a month and failed again, so took it back to the same dealer who replaced the ctm (convergence telematics module). The new ctm then caused interference to the satellite radio, so notified the dealer. Waited a week and no response, so decided to call siriusxm myself for signal reset. All good for another month until the bluetooth display failed again for the third time. So basically same problem every month since purchase and per the dealer, there are six other fiats at his dealership with the same issue and cannot be fixed. Talked to my case manager at fiat corporate customer service who said they are looking into it. Another month has passed by and still no resolution to this matter. It is important to understand that this is a safety issue because when the steering wheel button fails and stops displaying incoming call info on the cluster, one has to look at the phone to see who is calling, which takes attention off of the road - exactly what the display system is designed to prevent. |
| Vehicle Mileage at Failure | 300 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | LOS ANGELES, CA |
| VIN pattern | 3C3CFFFHXFTXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |