| Issue ID | 1214488 |
| Internal NHTSA # | 10759913 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | FIAT |
| Model | 500 |
| Model Year | 2014 |
| File date | 11/08/15 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2014 fiat 500. While stopped at a traffic light, the vehicle jerked violently. A message appeared on the dashboard instructing the contact to place the transmission shifter in the neutral position and then into the drive position. The contact followed the instructions and the engine failed without warning. The contact attempted to restart the engine multiple times before succeeding. The check engine warning light then illuminated. The contact stated that the vehicle was reluctant to accelerate and drive slowly. The contact also noticed a burning odor. The contact discovered that the odor was coming from under the hood. The vehicle was towed to a dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 39,000. The consumer stated the vehicle was taken to the dealer on multiple occasions for the jolting. The dealer advised the computer was learning the driver's habits and was operating as designed. After the failure, the vehicle was towed to the dealer and was repaired under warranty. The manufacturer offered a 60,000 mile warranty, no deductible, free of cost and $500. 00 for compensation. The consumer was dissatisfied with the offer. Upon retrieving the vehicle the dealer advised the consumer to put the vehicle in neutral while at a stop, because one of the clutches slightly drags and would eventually burn up, which is what caused the failure. The consumer believed that was unacceptable.*js |
| Vehicle Mileage at Failure | 39000 |
| Number of Occurences | 1 |
| Source of the issue | CONSUMER LETTER |
| City and State | LEMOOR, CA |
| VIN pattern | ZFBCFADH6EZXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | Y |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 01/03/14 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |