| Issue ID | 1270564 |
| Internal NHTSA # | 10851111 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | FIAT |
| Model | 500 |
| Model Year | 2013 |
| File date | 15/01/16 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | At 25,000 miles i had an oil change and tire rotation. After that, i noticed unsafe feeling on my steering on high speed (over 75mph) that i never felt before the service. It just didn't feel steady. Brought the car back in then they replaced an internal shaft but didn't help. Brought back in twice more and they test drove it and checked everything (so they said) but nothing was found. I was told that the tires were getting old and to just get used to it and not to drive so fast. But on interstates, sometimes you have to go with the flow and that flow can be that high speed. I talked to two service personnel but they seemed like that they didn't understand my concern nor care about it. I posted my concern on fiat usa facebook page and someone from the fiat headquarters contacted me which was nice but not much help because my dealership didn't want to deal with them. I was even suggested by a person from the headquarters to change the dealership. The bottom line is that i will have to buy new tires about 6,000 miles from now but this kind of thing never had happened to any of my previous cars. |
| Vehicle Mileage at Failure | 25000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | HOLLYWOOD, FL |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 75 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |