| Issue ID | 1517460 |
| Internal NHTSA # | 11154487 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | FIAT |
| Model | 500 |
| Model Year | 2013 |
| File date | 20/11/18 |
| Component | EXTERIOR LIGHTING |
| Product type code | VEHICLE |
| Description of the problem | My headlights were intermittently failing to turn off, draining the battery and causing the need to jump the vehicle 3 times over a couple of months. I took the vehicle to a local shop (bill smith) and it was found to be working properly, no problems were found with the body control module or any other system. Then next week i took the vehicle in for a recall to reprogram power control module and this caused the headlights to stay on permanently, constantly draining the battery. The dealer (bob baker carlsbad) refused to fix the problem or even re-do the recall programming or diagnose the problem. Subsequently another dealer (jack powell) found that after the recall work the body control module was now damaged. This problem was caused or worsened by the recall work and the bob baker refused any assistance to repair the damage they caused. |
| Vehicle Mileage at Failure | 98630 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | SOLANA BEACH, CA |
| VIN pattern | 3C3CFFER2DDXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |