| Issue ID | 1327510 |
| Internal NHTSA # | 10917242 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | FIAT |
| Model | 500 |
| Model Year | 2012 |
| File date | 03/10/16 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | i have had to take my vehicle to ken garff fiat at 198 e 500 s in salt lake city utah in order to get the clutch fixed the clutch went out at 179840 miles and now i am being charged $925. 00 to replace the cluth. I am also being told that there is no recall for the part on my clutch when i know there is and that i must replace the whole clutch i am also being to told that my steering colum is broken however as of todays day no one mechanic at ken garff fiat has driven the vehilce. I have also been given a loaner vehilc to drive from ken garff fiat i just i want my vehilce and i want it woring properly and i want it to pass safety and edmissons before the vehicle is released to me i have contacted chysler at 888-242-6342 over 387 times since 2013 chysler has been unwilling to intervene i am concerned about the saftey of myself and my 14 year old child in this vehilce. My car has been at ken garff fiat since 10-03-2016 and as of todays date 10-19-2016 the work is still not complete! |
| Vehicle Mileage at Failure | 179880 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | SARATOGA SPRINGS, UT |
| VIN pattern | 3C3CFFAR2CTXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |