| Issue ID | 1303123 |
| Internal NHTSA # | 10891407 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | FIAT |
| Model | 500 |
| Model Year | 2012 |
| File date | 16/12/13 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | 2012 fiat 500. Consumer requests reimbursement for clutch failure recall repairs. Recall # 16v302000. *smd the consumer is seeking reimbursement, for two clutch repairs. The advisor acknowledged the problem had nothing to do with her operation of the vehicle. Chrysler/fiat agreed to a good will repair with a $250 deductible. When the clutch failed, it left the consumer unable to shift the vehicle in the middle of a five lane road. The vehicle had to be towed. The second time, the consumer was stranded in the middle of the street, unable to shift. Once again, the vehicle had to be towed. *jb |
| Vehicle Mileage at Failure | 15335 |
| Number of Occurences | 2 |
| Source of the issue | CONSUMER LETTER |
| City and State | NORRISTOWN, PA |
| VIN pattern | 3C3CFFAR1CTXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | LANSDALE CHRYSLER |
| Dealer's telephone number | 877-257-4483 |
| Dealer's city | MONTGOMERYVILLE |
| Dealer's state code | PA |
| Dealer's ZIP code | 18936 |