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2012 Fiat 500 Power Train Problems, Complaints and Defects

Issue ID	1016154
Internal NHTSA #	10547474
Manufacurer	FIAT MOTORS OF N.A., INC.
Brand	FIAT
Model	500
Model Year	2012
File date	02/03/12
Component	POWER TRAIN
Product type code	VEHICLE
Description of the problem	When i am driving and i am start slowing down for a light before it get to a full stop the transmission down shift to quick that makes the car jerk, i stop and wait for the light to change and it downshift by itself, it feels like somebody is hitting you on the rear of the car but nobody is there . I brought the car several times to the dealer but because it does not happen all the time nothing they could do about it. One of the times that i was at the dealer it happened. I put the car in reverse, drove it for 10 feet and then shifted to forward and the transmission would not do anything for 3 to 4 seconds then a jump (shifted to 1st gear) i was with the person who makes the appointments so he told me to bring the car next day. Next day they drove it and the car would shift fine so nothing was fixed. Last week, i told then to keep the car and let the foreman to drive it home so he would feel what it was happening, he told me that it happened once but on downshift and that could be a computer program and i have to wait until fiat develop a new program. They tried everything that they know and the final solution was the way that i drive or the computer have to adjust when i change my driving from the highway to the city i thing is a lot of bs i drive 120 miles daily to work and i am worry that the downshift will happen when i am driving on highway speed and of course they told me that the downshift will not happen on higher speed even that they said they do not know why i keep bringing the car with the same transmission problem. Please help me to resolve this problem because even the car folds on the lemon law still i have to makes the payments. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
Vehicle Mileage at Failure	150
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	WORCESTER, MA
VIN pattern	1B7HG38X12SXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	6
Drive train type
Transmission type
Vehicle speed	25
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

1C6SRFMP3SN738056 WD4PF0CD1KP064673 2C3CDXCT4EH369676 VF77C9HF0JJ506851 SALLJGMF3TA191607 WVWZZZ3CZGE043237 MD2B98MX4SNA13864 1C4HJXFN8MW732522 1FMZU77E81UC86509 SALRT2RK6K2403754 MHFGX8GR9G0500303 JTEHH20V310054991

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2012 Fiat 500 Power Train Problems, Complaints and Defects, Recalls and Failures

2012 Fiat 500 Power Train Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?