| Issue ID | 1010940 |
| Internal NHTSA # | 10543591 |
| Manufacurer | FIAT MOTORS OF N.A., INC. |
| Brand | FIAT |
| Model | 500 |
| Model Year | 2012 |
| File date | 21/01/13 |
| Component | ENGINE AND ENGINE COOLING |
| Product type code | VEHICLE |
| Description of the problem | I purchased vehicle certified used 20 jan 2013. The first day of driving the vehicle at highway speeds, i noticed a strong burning smell inside the cabin. Vehicle has been taken back to the dealership 8 times and the service department cannot resolve the issue. I have opened a case with chrysler/ fiat resolution team. The customer service is horrible! They informed me that they were sending an engineer to service the car. An engineer was suppose to service the vehicle this week and they never showed up. The service rep at the dealership recalled the previous owner had the same issue before trading it in. That info was not disclosed to me before purchasing. Dealership will not take the car back or replace it, headquarters intervention is not proactive. The vehicle is not safe to drive. |
| Vehicle Mileage at Failure | 9500 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | RIVERVIEW, FL |
| VIN pattern | 3C3CFFBR6CTXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | 70 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |