| Issue ID | 1361658 |
| Internal NHTSA # | 10959483 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | FIAT |
| Model | 500 |
| Model Year | 2012 |
| File date | 05/03/17 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | I called chrysler phone number 800-992-1997 around 6:30pm-7:00pm on 03/05/2017 to inform them that my 2012 fiat 500 pop 2door hatchback nero black has a problem the reverse has stop working! I was informed that i would need to take the car to ken garff fiat in salt lake city utah! I explained that i would like to take the car to larry h. Miller chrysler dodge jeep in sandy utah. I ask chrysler if they would release the parts to fix my reverse to larry h. Miller chrysler dodge jeep. I was told i must take the vehicle to ken garff fiat of salt lake city. I then explained refusing to release the parts for my fiat to anyone but ken garff fiat was not legal! The customer service agent reply by saying: "i don't no anything about being legal. ...... My reply was "oh that's for sure!" |
| Vehicle Mileage at Failure | 187903 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | SARATOGA SPRINGS, UT |
| VIN pattern | 3C3CFFAR2CTXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |