2003 Dodge RAM QUAD CAB Steering Hydraulic Power Assist Pump Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Dodge RAM QUAD CAB 2003 steering hydraulic power assist pump. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Dodge RAM QUAD CAB 2003 steering hydraulic power assist pump and complaints other owners have filed.
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2003 Dodge RAM QUAD CAB Steering Hydraulic Power Assist Pump Problems, Complaints and Defects

 Issue ID598523
 Internal NHTSA #10165342
 ManufacurerDAIMLERCHRYSLER CORPORATION
 BrandDODGE
 ModelRAM QUAD CAB
 Model Year2003
 File date11/06/06
 ComponentSTEERING:HYDRAULIC POWER ASSIST:PUMP
Product type codeVEHICLE
 Description of the problemThe truck was taken in to be looked at because there was a vibration. I told them it was a u-joint or bearing going out. The truck had been in the same shop 4 times, for the same thing -the u-joint or bearing. The mechanic at the shop said that the tires needed to be balanced but they did not do that at thier shop. I tokk it to another place, they looked at it and said the tires did not need to be balanced,but they balnced them anyways. So i had two opinions on the truck. The next night i picked up the guys i work with and we went to work. On the way home the drive shaft, drive line,yolk, and transfercase came apart and tried to come up through the floorboard, causing holes in the floorboard, and it pulled the electrical wiring out which caused all the warning lights to come on. Anyone could have been hurt. I got the the truck to a nearby convienent store and i called a tow truck to tow my truck to the shop. I called my wife and we went and picked up all the parts off the highway. The truck, which is still under warranty. They took pictures and sent them to their reps. Their reps in another state said it was in 4 wheel drive in 4 low under extensive torque in a mud hole. It had not rained here in over a month. So the dirt road i was on was dry and smooth. I did not have it in four wheel drive. Why buy a 4 wheel drive if you are not going to use it. They said i was driving fast causing extensive torque!? I was driving the speed limit and people drive fast and their vehicles don't fall apart. They said they wouldn't cover the damage, even though their mechanic made a wrong diagnosis. It is their fault and they should take the responsibility to fix it, with no money coming out of my pocket. I get paid to drive to and from work. Now i don't have a truck to get me to work. The shop says they will pay half the cost to fix it and i can pay the other half. They say they are doing me a favor by doing this. *nm
 Vehicle Mileage at Failure59378
Number of Occurences1
Source of the issueNHTSA WEB SITE
 City and StateFARMINGTON, NM
VIN pattern 3D7KU28C03GXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?
 Was part original equipment?
No. of injured persons0
No. of fatalities0
 Date of purchase10/09/05
Was original owner?N
Anti-lock brakesY
Cruise controlY
Number of cylinders6
Drive train type4WD
Transmission typeMAN
 Vehicle speed60
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's nameADVANTAGE DODGE
 Dealer's telephone number505-327-4424
 Dealer's cityFARMINGTON
 Dealer's state codeNM
 Dealer's ZIP code87402
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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