| Issue ID | 544691 |
| Internal NHTSA # | 10124041 |
| Manufacurer | DAIMLERCHRYSLER CORPORATION |
| Brand | DODGE |
| Model | RAM QUAD CAB |
| Model Year | 2003 |
| File date | 01/06/05 |
| Component | POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT |
| Product type code | VEHICLE |
| Description of the problem | I just had my 2003 dodge ram quad cab 1500 series truck in the dealership for its 30,000 miles service and the dealership told me that they found the differential locking clip had fallen off and had done damage to the inside of my rear. They said that i was very lucky that they found it now since it could have cased a serious accident if it the rear had locked up at highway speeds. I have done some homework on this issue and have seen that there is a very high failure rate on this problem. I am very concerned as i do a lot of towing with my camper and family. I have also seen where there has been a very high failure rate on the rear axles breaking. My dealership did not replace my rear differential but had rebuilt it. I wanted a new one but they told me it was an isolated incident and haven't heard of many differentials failing. What can your organization do to help me? |
| Vehicle Mileage at Failure | 30000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | NEWTON, NJ |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 02/07/03 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 8 |
| Drive train type | 4WD |
| Transmission type | AUTO |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | BELL AUTOMOTIVE |
| Dealer's telephone number | 9735792900 |
| Dealer's city | NEWTON |
| Dealer's state code | NJ |
| Dealer's ZIP code | 07860 |