| Issue ID | 543359 |
| Internal NHTSA # | 10122071 |
| Manufacurer | DAIMLERCHRYSLER CORPORATION |
| Brand | DODGE |
| Model | RAM QUAD CAB |
| Model Year | 2003 |
| File date | 24/05/05 |
| Component | POWER TRAIN:AXLE ASSEMBLY |
| Product type code | VEHICLE |
| Description of the problem | Rear differential has been making a grinding noise since day of purchase. Pinion seal has had to be replaced by dealer. The noise and loss of power has become unbearable. Dealer refused to fix under warranty because of unprofessional assesment of axle. Professional repair shop said i was lucky to have made it as long as i did without it locking up and causing me to crash. Still has over 6000 miles left on factory warranty. What good does that do when i live 50 miles from dealer and have to drive home because of an unconcerned, unproffessional and absolutely wrong assessment of my axle ???? Failure was due to premature axle bearing wear. Assessed by a real professional. |
| Vehicle Mileage at Failure | |
| Number of Occurences | 3 |
| Source of the issue | NHTSA WEB SITE |
| City and State | HIGDON, AL |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 06/06/03 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 8 |
| Drive train type | 4WD |
| Transmission type | AUTO |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | JENKINS CHRYSLER DODGE |
| Dealer's telephone number | |
| Dealer's city | LAFAYETTE |
| Dealer's state code | GA |
| Dealer's ZIP code |