2003 Dodge RAM QUAD CAB Equipment Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Dodge RAM QUAD CAB 2003 equipment. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Dodge RAM QUAD CAB 2003 equipment and complaints other owners have filed.
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2003 Dodge RAM QUAD CAB Equipment Problems, Complaints and Defects

 Issue ID431368
 Internal NHTSA #10031006
 ManufacurerDAIMLERCHRYSLER CORPORATION
 BrandDODGE
 ModelRAM QUAD CAB
 Model Year2003
 File date22/07/03
 ComponentEQUIPMENT
Product type codeVEHICLE
 Description of the problemWhile entering the driver side of the vehicle using the a-pillar grab handle assembly, the entire assembly broke free from the vehicle structure. I fell backwards onto the pavement injuring my back and left shoulder. My head missed striking a concrete curb by mere inches. This failure constitutes a serious safety condition with a strong possibility of personal injury. This is also a latent defect that is unable to be detected by the consumer until the component fails. My injuries resulted in two lost-work days, but could have been fatal if my head had struck the concrete curbing mentioned previously. This safety condition affects both the driver and passenger a-pillar and b-pillar grab handle assemblies (if quad cab) in all dodge ram series trucks. An inspection of the component showed that the assembly is held to the vehicle structure with two 8mm bolts. The bolts had pulled-through the plastic material of the assembly. There is no metal sub-structure within the handle assembly to prevent bolt pull-through from occurring. It seems unconscionable that a manufacturer would design a component to be used as a occupant weight bearing device without insuring that the component is designed to withstand the loads likely to be placed upon it. Best practices for grab handles should always incorporate a metal sub-structure into their design. On a side note, my dealer informed me that the replacement component is on national back-order with every parts depot having fifteen or more parts on order. This would indicate that the problem is wide spread, and requires immediate corrective action. *ph
 Vehicle Mileage at Failure2451
Number of Occurences1
Source of the issueNHTSA WEB SITE
 City and StatePHOENIX, AZ
VIN pattern 1D7HA18D53SXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?
 Was part original equipment?
No. of injured persons1
No. of fatalities0
 Date of purchase01/06/03
Was original owner?Y
Anti-lock brakesY
Cruise controlY
Number of cylinders8
Drive train typeRWD
Transmission typeAUTO
 Vehicle speed0
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's nameTEMPE DODGE
 Dealer's telephone number4804964000
 Dealer's cityTEMPE
 Dealer's state codeAZ
 Dealer's ZIP code85284
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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