| Issue ID | 570954 |
| Internal NHTSA # | 10144096 |
| Manufacurer | DAIMLERCHRYSLER CORPORATION |
| Brand | DODGE |
| Model | RAM QUAD CAB |
| Model Year | 2003 |
| File date | 29/10/05 |
| Component | ENGINE AND ENGINE COOLING:ENGINE |
| Product type code | VEHICLE |
| Description of the problem | Sept. 2004 bought 2003 dodge quad cab w/hemi. Had approximately 34,000 miles on it. Truck was in great shape,ran good,drove good. Then in oct,2005,had a valve spring break on left side of motor,causing motor to lock-up. At this time the truck had 84,400 miles on it. We live 30 miles from our jobs,so we put a lot of miles on our vehicles. I called daimler-chrysler to see if they would either fix the truck,or at least help with the repairs(after all,you would think that a hemi motor should be good for a lot longer than 80,000 miles). Daimler-chrysler said that they would need "a certified dodge dealership"to check out the truck to see what exactly happened and why it happened. I had the truck towed to the local dealership(savannah dodge,savannah,ga). They confirmed the broken valve spring and broken valve. The mechanic at the dealership said that he has seen a few of these same problems,and the fix is to replace the head(it was damaged)use new valves and valve springs(with new"heavy-duty" valve springs). He also suggested that i replace the valve springs on the other head with these new"heavy-duty"valve springs. I called daimler-chrysler again and told them what their five-star dealership said. After calling daimler-chrysler several more times,they said that they(daimler-chrysler)would call the dealership and then decide if they would or could help with the repairs. Needless to say,i had to call daimler-chrysler back(they do not return phone calls)they said that they would not help with the repairs because(1)i did not buy this truck new(2)it was out of the 70,000 mile warranty(3)because i did not have receipts of my oil changes(i am a mechanic of 25+ years,i do my own oil changes,buy my oil(castrol 5w30)by the case at wal-mart every 3000 miles. *nm |
| Vehicle Mileage at Failure | 84400 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | BLACK CREEK, GA |
| VIN pattern | 1D7HA18D13JXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 25/09/04 |
| Was original owner? | N |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 8 |
| Drive train type | RWD |
| Transmission type | AUTO |
| Vehicle speed | 45 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | SAVANNAH DODGE |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |