| Issue ID | 823479 |
| Internal NHTSA # | 10361536 |
| Manufacurer | CHRYSLER GROUP LLC |
| Brand | DODGE |
| Model | RAM QUAD CAB |
| Model Year | 2002 |
| File date | 16/10/10 |
| Component | SUSPENSION |
| Product type code | VEHICLE |
| Description of the problem | I have a 2002 dodge ram 1500 quad cab 4x4, very well maintained and was never abused. About 8 months ago i noticed a crack on the dashboard on the passenger side. Within several months one crack had grown to 6 cracks. Then about 1 month ago the air would not flow through the dash vents anymore. In order to find out the problem i had to remove the dash board to get the heat and air system. When i removed the dash board it crumbled into about 20 pcs. Upon inspection of the air problem i found out the blend door that controls the air to the dash was broken. Seems this is a problem. I am now having to replace the dashboard, front and rear pc and the 4 blend doors in the air system. While replacing the shocks i noticed the rack and pinion was leaking extremely bad which has never leaked before. No noise while turning the steering wheel, no warning light to advise of the problem. |
| Vehicle Mileage at Failure | 88470 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | GRANTVILLE, GA |
| VIN pattern | 3B7HU18N72GXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |