| Issue ID | 741406 |
| Internal NHTSA # | 10285995 |
| Manufacurer | CHRYSLER LLC |
| Brand | DODGE |
| Model | RAM QUAD CAB |
| Model Year | 2002 |
| File date | 28/09/09 |
| Component | STRUCTURE |
| Product type code | VEHICLE |
| Description of the problem | Dashboard on my 2002 dodge ram 1500 quad cab snapped in four pieces while driving over a speed bump. I searched for a dashboard on the internet and found a lot of complaints that this is happening to a lot of dodge vehicles, even some 2006 models. It seems that the plastic that they used to make this dashboards its not durable at all. Thought maybe the south texas heat had caused the dash to weaken, but have also found out its happening in a lot of different zip codes. There is some vehicles that have holes on the dash that are in 18in in diameter, i have become very concerned about this issue, and have contacted chrysler with no success on even taking a look at what happened to my vehicle, they are apparently not doing anything about it. I think with a crash and these dashboards breaking, the pieces are sharp and the airbag deploying it can cause a much larger damage, also with the holes on the dash it exposes the wiring and electronic parts to the intense heat the can cause it to overheat ant catch on fire or malfunction of other electronic parts, i don't know if i am the only one complaining to you guys about this, but something has to be done, please investigate before something tragic happens when one of these vehicles participates on a accident, i fear for my safety and my passengers. |
| Vehicle Mileage at Failure | 92000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | HIDALGO, TX |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 30 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |