| Issue ID | 432096 |
| Internal NHTSA # | 10032603 |
| Manufacurer | DAIMLERCHRYSLER CORPORATION |
| Brand | DODGE |
| Model | RAM QUAD CAB |
| Model Year | 2002 |
| File date | 14/06/02 |
| Component | STEERING:HYDRAULIC POWER ASSIST SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Truck bounces out of control when hitting small and large bumps in the road. Loss of steering control and very dangerous. Also, truck pulls to the right constantly. I was told by the dealer in waterville maine, that this is normal for a 4x4. Every time i bring it in for service, i complain, but i'm made to feel like it's all in my head. Once they replaced the rack, and tried new tires, but it made no difference. Under no circumstances can i release the steering wheel, and i'm hyperviglent of every approaching bump. Other people who have driven my truck, with me with them experience the same "normal problems". I've had the truck for just over a year now, and the problems haven't gotten worse, but remain constant. I will never buy another dodge product, and i am very unhappy with the treatment from the dealer. If i wasn't to lose so much money, i would have traded it in 3 months after i bought it. As far as i am concerned, this truck is a lemon. For several months after i bought this truck, i polled every owner of the same truck, when it was convienent, and i received more simalar problems than not.*ak |
| Vehicle Mileage at Failure | 1 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | TROY, ME |
| VIN pattern | 1D7HU18N92JXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 14/06/02 |
| Was original owner? | Y |
| Anti-lock brakes | N |
| Cruise control | Y |
| Number of cylinders | 8 |
| Drive train type | 4WD |
| Transmission type | AUTO |
| Vehicle speed | 25 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |