2002 Dodge RAM QUAD CAB Steering Hydraulic Power Assist System Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Dodge RAM QUAD CAB 2002 steering hydraulic power assist system. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Dodge RAM QUAD CAB 2002 steering hydraulic power assist system and complaints other owners have filed.
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2002 Dodge RAM QUAD CAB Steering Hydraulic Power Assist System Problems, Complaints and Defects

 Issue ID430643
 Internal NHTSA #10030777
 ManufacurerDAIMLERCHRYSLER CORPORATION
 BrandDODGE
 ModelRAM QUAD CAB
 Model Year2002
 File date02/07/03
 ComponentSTEERING:HYDRAULIC POWER ASSIST SYSTEM
Product type codeVEHICLE
 Description of the problemDuring heavy rain, or in a car-wash, or running through too large of a puddle of water, the serpentine belt begins slipping an excessive amount. It will slip enough to cause the gauge that is showing the charge level to drop noticeably, and it will sometimes drop to the point of no longer showing charging at all. At this point the check engine light is also displayed, and it is now necessary to turn the ignition off and restart the truck to reset the gauge and light and have it begin displaying properly again. During a heavy downpour of rain, this problem occurred again as i was going around a curve and the power steering failed. This is obviously due to the fact that the power steering pump is driven by this belt. Had there been another vehicle in the oncoming lane of traffic, i would have had an accident that i could not have prevented due to this failure. I am not satisfied with the answer that there is nothing that can be done to correct this problem. This is a truck, and it should be able to handle some water. If this problem truly exists in all trucks like mine, then it is only a matter of time before someone has a serious accident and files a lawsuit against dodge, or even a class-action suit if enough people are really affected by the same problem. Had i been in an accident when the power steering failed on my truck, im certain that dodge would have been held liable for both my damages and whomever i had hit. The problem might be resolved by replacing all the pulleys with wider ones and then a wider serpentine belt, or it might be resolved by adding some type of splash guard, but that would probably not resolve the water coming through the grill. One of my employees has the new hemi dodge truck, and his belt is slightly wider, and he does not have this particular problem. *ak
 Vehicle Mileage at Failure12000
Number of Occurences12
Source of the issueNHTSA WEB SITE
 City and StateSAN ANTONIO, TX
VIN pattern 1D7HA18N82SXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?
 Was part original equipment?
No. of injured persons0
No. of fatalities0
 Date of purchase06/05/02
Was original owner?Y
Anti-lock brakesY
Cruise controlY
Number of cylinders8
Drive train typeRWD
Transmission typeAUTO
 Vehicle speed25
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's nameGUNN DODGE
 Dealer's telephone number210-599-5800
 Dealer's citySAN ANTONIO
 Dealer's state codeTX
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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