2002 Dodge RAM QUAD CAB Service Brakes, Hydraulic Foundation Componen Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Dodge RAM QUAD CAB 2002 service brakes, hydraulic foundation componen. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Dodge RAM QUAD CAB 2002 service brakes, hydraulic foundation componen and complaints other owners have filed.
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2002 Dodge RAM QUAD CAB Service Brakes, Hydraulic Foundation Componen Problems, Complaints and Defects

 Issue ID505151
 Internal NHTSA #10093061
 ManufacurerCHRYSLER GROUP LLC
 BrandDODGE
 ModelRAM QUAD CAB
 Model Year2002
 File date14/09/04
 ComponentSERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONEN
Product type codeVEHICLE
 Description of the problemOn july 17, 2003, i purchased a 2002 dodge ram 1500 quad cab, vin# [xxx], from hyde park motors, in hyde park, ny. In october of 2003, i experienced a problem with the front end shaking whenever applying the brakes to stop the vehicle. Hyde park motors repaired the vehicle, and stated the rotors were warped, which caused the shaking in the front end. I again recently noticed a similar shaking problem in the front end while applying the brakes. Upon bringing the vehicle to hyde park motors, the service manager called to advise me that the rotors were warped yet again. I was then told that when they replaced the rotors last year, it was done so merely as a measure of "good will", and this was a "wear and tear" issue that is not covered under warranty. I then called daimler/chrysler at 800-992-1997 and spoke with an individual by the name of josh. I explained the situation to him, at which time he contacted hyde park motors to investigate the issue. Upon calling me back, josh informed me that this was not of issue to chrysler and it was a "wear and tear" situation. Upon questioning the fact that there has been only 14,746 miles since the rotors were last replaced, i requested to speak to a supervisor in order to address a possible recurring safety issue. I was abruptly told by josh that there is no supervisor and he is permitted to make the decisions there. Not satisfied with that answer, i called once again and spoke with a subject by the name of tom. Tom also contacted hyde park motors and gave me the same answer as i received from josh. I again asked to speak to a supervisor and was refused contact with anyone else. My reply was simply that it is not normal to have rotors replaced twice in eleven months, and this is hardly a "routine" service issue. I am concerned that this may be a safety issue with my vehicle, and daimlerchrysler refuses to address my concern.*ak updated 07/25/2012 *js information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6)
 Vehicle Mileage at Failure43300
Number of Occurences2
Source of the issueNHTSA WEB SITE
 City and StateKINGSTON, NY
VIN pattern 3D7HU18Z32GXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?
 Was part original equipment?
No. of injured persons
No. of fatalities
 Date of purchase16/07/02
Was original owner?N
Anti-lock brakesY
Cruise controlY
Number of cylinders8
Drive train type4WD
Transmission typeAUTO
 Vehicle speed
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's nameHYDE PARK MOTORS
 Dealer's telephone number845-229-8811
 Dealer's cityHYDE PARK
 Dealer's state codeNY
 Dealer's ZIP code12538
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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