| Issue ID | 503594 |
| Internal NHTSA # | 10091062 |
| Manufacurer | DAIMLERCHRYSLER CORPORATION |
| Brand | DODGE |
| Model | RAM QUAD CAB |
| Model Year | 2002 |
| File date | 27/08/04 |
| Component | ENGINE AND ENGINE COOLING |
| Product type code | VEHICLE |
| Description of the problem | Purchased 2002 quad cab with 23 miles form turlock auto plaza in april 2002, started noticing problems right away, door locks not unlocking, windows not operating, engine stalling, transmission slipping, radio intermittantly working, etc... Visited 3 local dealerships. Final diagnosis "gremlins" ??? Cannot duplicate problem . Even though they themselves noted the transmission slipping. On august 27, 2004 engine "blew up", on a major mountainous highway in the slow lane, vehicle was towed to turlock dodge. Service advisor stated the vehicle would be covered under warranty as long as there were no modifications to the vehicle. On several occasions it was stated the vehicle would be covered and parts were ordered. However when the regional rep for daimler chrysler went to see the vehicle. He denied on grounds that oil sludge was present and stated an engine can't do that according to turlock dodge mechanic?, eventhough the truck was sitting in a puddle of normal looking oil. And the sludge was only in the pan. Rep refuses to contact us, to tell us why hes refusing on grounds of sludge. Considering this can happen when crank bearings go out. We have been refused by daimler chrysler,and the dealership to cover under warranty even though we have not reached our warranty limit. Also be aware as of 2002 daimler chrsyler is no longer participating in the lemon law program.*ak |
| Vehicle Mileage at Failure | 61000 |
| Number of Occurences | 10 |
| Source of the issue | NHTSA WEB SITE |
| City and State | TURLOCK, CA |
| VIN pattern | 3D7HA18N02GXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | Y |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 23/04/02 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 8 |
| Drive train type | FWD |
| Transmission type | AUTO |
| Vehicle speed | 68 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | TURLOCK AUTO PLAZA |
| Dealer's telephone number | |
| Dealer's city | TURLOCK |
| Dealer's state code | |
| Dealer's ZIP code | CA |