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2002 Dodge RAM QUAD CAB Engine And Engine Cooling Engine Problems, Complaints and Defects

Issue ID	737727
Internal NHTSA #	10282800
Manufacurer	CHRYSLER LLC
Brand	DODGE
Model	RAM QUAD CAB
Model Year	2002
File date	21/07/08
Component	ENGINE AND ENGINE COOLING:ENGINE
Product type code	VEHICLE
Description of the problem	We had a tune-up and plug change 6/27/08, a month later 7/21/08 the engine started making a tapping noise. Pulled over, lifted hood and found an oil fill cone stuck in the oil fill and the oil cap stuck up under the side wall. The dealership found that the rocker arm had come off, reinstalled the rocker arm and did an oil change at no charge to us. 4/23/09 the check engine light came on, code p0300 and we paid to replace the #6 rocker arm. 7/13/09 the check engine light came on again p0300. Dealership added treatment and decarboned the engine. On 8/2/09 the check engine light came on again p0300. Tried to drive the vehicle to the dealership 8/3/09 and the oil pressure dropped off to zero. We called dealership & advised of problem, that we did not want to drive it in and would have the vehicle towed. Vehicle towed to dealership on 8/5/09. Dealership didn't even look at the truck until 8/10/09. They replaced the head gasket, did a valve job, replaced the oil switch, thermostat and water pump. The truck was picked up from the dealership on 8/18/09. On 8/22/09 when started the truck made the tapping noise again. On 8/24/09, i notified the dealership of the noise and was told to it should resolve itself and bring it in only if it makes the noise again. On 8/31/09 the truck made the tapping noise again on start up. Vehicle taken back to dealership on 9/1, told 9/3 that another rocker arm was going bad. The dealership said they would fix but when asked what was causing the rocker arms to keep coming off was due to engine sludge. Since i could not document every single oil change (at least half done by owner) the dealership could attest to the maintenance of the vehicle.
Vehicle Mileage at Failure	83893
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	SHREVEPORT, LA
VIN pattern	1D7HU18N82SXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	0
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

AFABVFB44BR500136 WDDUG6FB5GA204912 1C6JJTDG4NL137885 2V8HW541X89R54696 JT121LK2200014228 VSSZZZKL8SR053471 KNADN511LF6700089 TSMLYEH1S00C47929 LBEN2BKD9PZ019743 SJNTAAJ12U1148440 WBA5A7C59ED219782 VSSZZZ3RZBR022962

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2002 Dodge RAM QUAD CAB Engine And Engine Cooling Engine Problems, Complaints and Defects, Recalls and Failures

2002 Dodge RAM QUAD CAB Engine And Engine Cooling Engine Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?