| Issue ID | 854113 |
| Internal NHTSA # | 10396660 |
| Manufacurer | CHRYSLER GROUP LLC |
| Brand | DODGE |
| Model | RAM 5500 |
| Model Year | 2008 |
| File date | 25/03/11 |
| Component | STEERING:LINKAGES:TIE ROD ASSEMBLY |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2008 dodge ram 5500. The contact was driving 55 mph when the vehicle exhibited an abnormal noise from the drive side tire. The failure persisted for over a month. Later, he received a manufacturer recall march 2011 in regards to the driver side k28 tie rod. The contact stated that he called six dealers to make an appointment for recall repairs and was advised by each dealer that they could only replace the tie rod but the alignment could not be performed because they did not have adequate equipment to do so. The manufacturer was contacted and advised that they would return his call at a later date. The manufacturer never called the contact and the vehicle was not repaired. The failure mileage was 42,000 and the current mileage was 49,000. Updated 06/13/11 *bf the consumer stated the manufacturer allowed him to tak the vehicle to an independent mechanic and the recall repair was completed. Updated 11/28/11 |
| Vehicle Mileage at Failure | 42000 |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | BARABOO, WI |
| VIN pattern | 3D2WC76A28GXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | RWD |
| Transmission type | |
| Vehicle speed | 55 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |