| Issue ID | 1514300 |
| Internal NHTSA # | 11151918 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | RAM 3500 |
| Model Year | 2010 |
| File date | 16/02/17 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2010 dodge ram 3500. The contact stated that the power steering seized when making turns at slow speeds. The vehicle was taken to thomas chrysler dodge jeep (67791 mall rd, st clairsville, oh 43950, (877) 268-3302) and they upgraded and replaced the steering box, but the failure recurred. The vehicle was taken back to the dealer and they replaced the power steering pump to troubleshoot the failure. The manufacturer stated that the vehicle was out of warranty and they would not assist. The failure mileage was 46,000. *tt consumer stated power steering goes out and cannot turn. *jb |
| Vehicle Mileage at Failure | 46000 |
| Number of Occurences | 2 |
| Source of the issue | HOTLINE VOQ |
| City and State | NEW MARTINSVILLE, WV |
| VIN pattern | 3D73Y4CL0AGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | Y |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | RWD |
| Transmission type | |
| Vehicle speed | 20 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | ASTORG AUTO.COM |
| Dealer's telephone number | 304-485-5555 |
| Dealer's city | PARKERSBURG |
| Dealer's state code | WV |
| Dealer's ZIP code | 26101 |