2010 Dodge RAM 3500 Service Brakes Problems, Complaints and Defects, Recalls and Failures

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2010 Dodge RAM 3500 Service Brakes Problems, Complaints and Defects

 Issue ID1331363
 Internal NHTSA #10923725
 ManufacurerChrysler (FCA US LLC)
 ModelRAM 3500
 Model Year2010
 File date16/11/12
Product type codeVEHICLE
 Description of the problemMy husband and i totaled our 2010 dodge ram 3500 less than 24 hrs after pick up the truck from the lythia dodge which they had for 5 days straight prior to the accident. For the steering, check engine light and the brakes. In 18mos my truck was in the shop 6 times, for repairs {unacceptable}. We were driving on a arterial st at about 35, when i heard a snap. We suddenly went into oncoming traffic where we sideswiped a sm suv. Went thru two fences and crashed into a huge shop traveling about 210 yards. My husband was cited for neg 2. He stated he came to in the shop, the officer reported he feel asleep. My vehicle was a total loss. The auto source from the ins. For the payoff , had a list of recalls for my vehicle one of them was for the tie-rod. We recalled seeing the trucks tie-rod had been broken at the scene. So i tried to get my ins to investigate. They said his ticket was what they had to use for deciding fault . So i contacted chrysler they wouldn't talk to me they gave me a care no and said an investigator would come in 5 days, he came and got all the picts they wanted downloaded the brain history ,everything they could want. Then told me he could only give this info to chrysler, denying me any of it. Later chrysler informed me by letter that the tie-rod failure age was from the accident not the cause of it. I ask if the would consider the work orders that lythia had gave me {that clearly states they were beyond specification, never warning me of the dangers} and the picts. I took. I couldn't afford to fax them and they refused me an email address to send them. That evidence was not considered. They have not settled this with me only refused their liability. The airbags never deployed, and brakes were not applied. I got 3 notices for recall n49, 1 yr after the accident. Multiple recalls at that time, do a recall search by now vin now and nothing comes up.
 Vehicle Mileage at Failure54657
Number of Occurences1
Source of the issueNHTSA WEB SITE
 Was vehicle invloved in a crash?Y
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?Y
 Was part original equipment?
No. of injured persons2
No. of fatalities
 Date of purchase28/01/22
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed35
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.



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