| Issue ID | 1068655 |
| Internal NHTSA # | 10593149 |
| Manufacurer | Chrysler Group LLC |
| Brand | DODGE |
| Model | RAM 3500 |
| Model Year | 2009 |
| File date | 06/01/14 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Recall n49 states "the left tie rod ball stud on your truck may fracture under certain driving conditions. This could cause a loss of directional control and/or crash without warning." sounds fairly serious. The recall notice further states "simply contact your chrysler, jeep, or dodge dealer starting january 6, 2014 to schedule a service appointment." i did contact my dealer on january 6, 2014 and several more times since. I have also contacted other dealers in my area about five times since january. Always the same story. Parts are not available. Parts are backordered. No expected date for parts availability is known. I am somewhere between #50 - #60 on my dealer's waiting list. No one can tell me if the truck is safe to drive or when it might get fixed. Chrysler needs to step it up a bit. Do i have any recourse against chrysler at this time since my truck has been more or less setting in the garage for nearly 5 months and apparently will remain there for who knows how long? |
| Vehicle Mileage at Failure | 49000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | WAUKESHA, WI |
| VIN pattern | 3D7MX48L19GXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |